Agentic Workforce Training — work alongside Digital Workers.
The next wave of workforce productivity is not a chatbot — it is a fleet of AI agents that execute multi-step work end-to-end. This programme teaches your team how to brief them, supervise them, and trust them with real revenue-affecting workflows.
3 – 5 days + 30-day post-cohort lab
Hybrid · live Teragrid Ai sandbox
SBL-Khas
EN · BM
Built for the roles that actually own the rollout.
Identify which workflows are agent-ready, set the guardrails, and run a live agent in production by week 4.
Author agent briefs, approval gates, and escalation paths in plain language — no code required.
Wire MCP servers, REST connectors, and identity into the Teragrid platform with PDPA-aligned controls.
Modules — every cohort gets a customised mix.
What Is an Agentic Workforce?
Architectures, vocabulary, and the difference between assistants, copilots, and autonomous agents. Real Malaysian use cases.
Designing a Digital Worker
How to brief an agent: goal, constraints, tools, escalation. A structured template you re-use across departments.
Hands-On Teragrid Ai Lab
Each trainee builds and deploys a live Digital Worker in your tenant — connected to Microsoft 365, WhatsApp, or your SQL warehouse.
Connectors & MCP
How the Teragrid REST API and Model Context Protocol (MCP) tools let agents act on real systems. Security, rate limits, audit logs.
Supervision & Trust
Approval gates, human-in-the-loop checkpoints, evaluations, and rollback patterns so the business stays in control.
Governance, PDPA & Risk
A practical agentic governance pack — data classification, retention, model selection, and disclosure to customers.
How this programme claims under SBL-Khas.
Delivered as an HRD Corp Claimable Course under SBL-Khas. Trainer days, the post-cohort lab supervision, and the Teragrid sandbox tenancy are bundled into a single eTRiS application package. We typically structure this as a 3-day intensive followed by 4 weekly half-day labs — a format HR Heads have found easiest to defend during the claim review.
Request a quote →- ✓At least one Digital Worker live in your Teragrid tenant per business function.
- ✓A documented agentic governance pack approved by your CISO/legal.
- ✓A trained internal "agent operator" team, certified via the post-cohort lab.
- ✓A measurable productivity baseline you can take to your CEO and to HRD Corp.
Train staff on the same platform you'll deploy in production.
Every TrainHRDF cohort gets sandbox access to Teragrid Ai Digital Workers — the same agentic platform your operations team will use. Trainees graduate with a live agent they built and a workflow already deployed in your tenant.
- ◆ Hands-on agent design with REST & MCP connectors
- ◆ Connectors for Microsoft 365, Google Workspace, WhatsApp, SQL
- ◆ Governance & PDPA-aware deployment guardrails
Each cohort graduates with at least one Digital Worker live in your tenant — built by your team, supervised by your team, owned by your team.